145 Av, The good, Casablance
Phone: +124 548 698 254
Inbound Calls Services
Bizness-Calls's Inbound services primarily focuses on maximizing business and profits for our customers. Our Inbound Contact Center Services are based on superior product and industry knowledge garnered over the years of experience that we possess in the offshore call center services industry. Our experience in inbound call handling enables us to meet the requirements of our call center customers.
We have extensive experience in providing inbound call center outsourcing services to global customers in varied industries, such as travel, real estate, airlines and banking. Outsource inbound call center solutions to Bizness-Calls and benefit from strategic contact center services that help you attain your business objectives and stay ahead of competition.
Inbound Call List of Services
Why Outsource Inbound Calls to Bizness-Calls?
1- Expert Call Center Professionals:We have qualified call center professionals who have extensive and relevant expertise in inbound call handling, answering service calls & ensuring customer satisfaction.
2- Competent training programs:We provide efficient and relevant training programs to give our inbound call center employees a cutting edge, both in terms of linguistic ability to handle calls and process knowledge.
3- Transparency: Our inbound call center infrastructure and company policies offer complete transparency in operations.
4- Extensive experience: We have vast experience in supporting over 300 global partners in planning, designing and implementing call center networks.
5- 100% voice recording: Our 100% voice recording ability enables us to view voice envelopes of customers and agents separately and find exceptions by analyzing data that is tagged with calls.
Bizness-Calls Solutions helped one of its clients improve their call abandonment rate and increase client satisfaction ratings. Read complete Inbound Tech Support Services Case Study.