145 Av, The good, Casablance
Phone: +124 548 698 254
Why to outsource your contact center to Bizness Calls?
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Capability to handle large call volumes
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Stringent processes
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Ability to provide varied outbound sales center services
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State-of-the-art technology and infrastructure
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Multi-channel capabilities
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Assured security and confidentiality
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Quality assurance processes
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Efficient outbound call center outsourcing services on a24x7x365 basis
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Experienced & skilled outbound contact center agents
Expert Call Center Professionals:We have qualified call center professionals who have extensive and relevant expertise in inbound call handling, answering service calls & ensuring customer satisfaction.
Competent training programs:We provide efficient and relevant training programs to give our inbound call center employees a cutting edge, both in terms of linguistic ability to handle calls and process knowledge.
Transparency: Our inbound call center infrastructure and company policies offer complete transparency in operations.
Extensive experience: We have vast experience in supporting over 300 global partners in planning, designing and implementing call center networks.
100% voice recording: Our 100% voice recording ability enables us to view voice envelopes of customers and agents separately and find exceptions by analyzing data that is tagged with calls.
Bizness-Calls Solutions helped one of its clients improve their call abandonment rate and increase client satisfaction ratings. Read complete Inbound Tech Support Services Case Study.
With Bizness-Calls you can have an instant access to a pool of experienced professionals in a sophisticated IT-enabled Call Center Infrastructure, to give you 24x7 technical support services within agreed-upon response times underpinned by SLAs. The technical support consultants from Bizness-Calls work closely with customer teams in developing innovative solutions and resolving technical issues.
They leverage the power of knowledge banks, technical resources and competency centers to come up with relevant and timely online computer support services. Our strategic call center technical support team ensures superior delivery of services through our rigorous recruitment, training and development programs.